These terms set the scope of every Murevix engagement before a proposal is ever written.
Read this before you send a brief. It covers what a Brand Identity Development, Packaging Design & Structure or Brand & Packaging Audit inquiry actually commits either side to, what an estimate is worth before it is signed, and what happens if a file we hand off is wrong.
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01 — Effective date
These terms take effect on September 14, 2026 and apply to every inquiry submitted through this site and every engagement opened from that date forward. An engagement letter signed before this date keeps the terms it was signed under.
02 — Who these terms are with
These terms are an agreement between you and Murevix, trading at murevix.com, with its studio at 22 Mill Street, Unit B, Austin, Texas 19032, United States. There is no separate corporate entity behind the name for you to look up — the studio, the site and the invoice all say Murevix.
03 — What we provide
Murevix is a brand identity studio Austin clients hire alongside a packaging design consultant, because we do both under one roof and refuse to split the two apart. Under these terms we provide three services: Brand Identity Development — name-adjacent visual systems covering logo, type, color, voice and a bound guideline document; Packaging Design & Structure — structural and graphic design for folding cartons, rigid set-up boxes, labels, pouches and bottles, including dieline packaging design and a studio press check at the first print run; and a Brand & Packaging Audit — one working session comparing a client's packaging against shelf and category competitors.
We do not provide web design, advertising media buying or social content management. A request for any of those is declined on the first call, before a proposal is drafted, rather than quoted and delivered badly. A brand and packaging agency that also runs your media buy is a different kind of shop than this one — if your project needs that, we will say so and point you elsewhere rather than take the fee.
04 — Inquiries and proposals
Nothing on this site is for sale and no payment is taken through it. Any figure discussed on a call, in an email, or written into a proposal is an estimate based on what you have told us about the project, and it is not a binding quote until it appears, dated and scoped, in a signed engagement letter.
An inquiry submitted through the contact form or by phone becomes an order only once three things happen: we send a written proposal, you approve it in writing, and — where the proposal states one — a deposit is received. Until all three happen, either side can walk away with no obligation and no fee owed.
05 — Fees and pricing basis
Brand Identity Development is billed as a fixed project fee, scoped after a discovery call. Packaging Design & Structure is quoted per SKU or per packaging system once the format and item count are known. A Brand & Packaging Audit is a flat fee for one working session. Every figure we state is in US dollars.
A price changes only when the scope changes: an added SKU, a round of revision beyond what the signed proposal covers, or a request to compress a printer's schedule to meet an earlier press date. When that happens we tell you before the change is billed, in writing, not after the invoice arrives.
06 — Acceptable use
You may not use this site to submit false project information, to scrape or resell our guideline documents, dieline files or case studies, to attempt to access another client's project files, or to interfere with the inquiry form, the chat widget, or the server that runs either of them.
Automated form submissions, denial-of-service attempts, and attempts to bypass the hidden fields we use to catch spam are treated as a breach of these terms. Where the law requires it, we report them.
07 — Ownership and file handoff
Murevix owns the text, photographs and the Murevix marks and logo shown on this site. None of it may be copied into another studio's pitch deck or another brand's materials.
Client-specific deliverables — a logo, a packaging structure, a guideline document — transfer to the client under the terms stated in that project's own signed engagement letter, typically on final payment. Nothing in these general terms overrides that letter's transfer clause; if the two ever disagree, the signed engagement letter for that project controls.
08 — Warranty on production files
We stand behind the accuracy of the production files we hand off — vector logo files, the dieline, the print-ready PDF and the bound guideline document — for 90 days after delivery. If a file fails to open correctly in the software named in our handoff notes, or a dieline dimension does not match the specification agreed in writing, we correct it at no charge within that window.
We do not warrant a printer's execution of our files, a retailer's shelf placement decision, or any change in sales. A package that prints correctly and does not move at the pace a client hoped for is not a warranty claim — the studio designs and specifies the piece; the client's team and their retailer decide what happens once it sits on the shelf.
09 — Disclaimers
This site and the material on it are provided as is. We do not warrant that the site will run uninterrupted or error-free, that a described process will produce a specific commercial result, or that any shelf, cooler or platform will accept a finished design. Acceptance and placement on someone else's shelf is that retailer's decision, not ours.
10 — Limitation of liability
To the extent the law of Texas allows, Murevix's liability arising from these terms or from use of this site is limited to the amount you paid us for the engagement giving rise to the claim. We are not liable for lost sales, lost shelf placement, or other indirect or consequential loss.
11 — Ending access
We can refuse or withdraw access to this site, decline an inquiry, or end an engagement in progress if a client misrepresents the project, misses an invoice due date stated in the engagement letter, or asks us to build a piece for a shelf, cooler or platform nobody on the project can name — that last one is a standing condition of taking the work at all, not a penalty added later.
A client can end an engagement at the milestone boundaries stated in their own signed engagement letter.
12 — Governing law
These terms are governed by the law of Texas, United States, without regard to its conflict-of-law rules. A dispute arising from these terms, or from a Murevix engagement, is heard in the courts of Austin, Texas.
13 — Changes to these terms
When we change these terms, we update the effective date at the top of this page. For any client with an engagement already in progress, we also say so in writing by email before the change applies to that project — a change never applies retroactively to a signed proposal.
14 — Contact
Questions about these terms, or about a specific engagement letter, go directly to the studio.
Related reading: the privacy policy covers what a form submission records and how long we keep it, and the cookie policy covers the ad and analytics identifiers this site carries. Ready to start a project instead? Go to contact or run the where-to-start tool first.